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Discussion topic: Engineer visit unsuccessful

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This message was authored by: rupalsriv

Engineer visit unsuccessful

The engineer visited but couldn't find the fiber cable. He said that the sky will reschedule it. It hasn't been rescheduled since. The phone number to contact is not working, and I do not know what to do. I am sitting here with the products, but no internet. It has been 2 weeks. What do I do?

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This message was authored by: Brill+Gill

Re: Engineer visit unsuccessful

Posted by a Sky employee

Hi @rupalsriv, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

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