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Discussion topic: Engineer visit over due

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Avatar for Cat56
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This message was authored by: Cat56

Message posted on ‎28 Feb 2025 02:46 PM

Engineer visit over due

Hi. 
An engineer was due to visit between 8am & 1pm to install my broadband but this time is passed. I'm getting nowhere with the frustrating chat bot. 

Does anyone know how I can get an update about whether they will be turning up today? 

Thanks 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎28 Feb 2025 02:59 PM

Re: Engineer visit over due

Posted by a Superuser, not a Sky employee. Find out more

@Cat56 

Unfortunately Sky agents may not be able to update you today as Openreach normally update their ISPs overnight with any issues. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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