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Discussion topic: Engineer visit or not

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This message was authored by: MarkyMark247

Engineer visit or not

Hi, I'm going through the sign up process and have just discovered that an engineer visit 'may' be necessary.  But it also says that if I have an active connection it shouldn't be necessary.  How do I confirm?  I don't really want to wait in for an unnecsssary engineer visit.  Is there anyone I can contact to confirm this?  May not purchase if a visit is necessary.

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This message was authored by: TimmyBGood

Re: Engineer visit or not

Posted by a Superuser, not a Sky employee. Find out more

@MarkyMark247 

 

If it's in the UK, putting the address into the BT Wholesale Availability Checker should indicate which broadband provisioning type is applicable.

 

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome 

 

It's the table and the two text lines below it which are most useful.


Remove any personal information (such as the address itself) if you post an image.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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