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This discussion topic has been answered Discussion topic: Engineer still visiting even though rescheduled?

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This message was authored by: CoreyLewisAspin

Engineer still visiting even though rescheduled?

Lowkey stressing. So I had sky to come round today to install my broadband. I called them Monday to inform I am not able to attend and changed the date. However I have had a text and email to say they’re coming today and if I do not attend I’ll get charged £25 on my next bill. 


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This message was authored by: Chrisee Answer

Re: Engineer still visiting even though rescheduled?

Posted by a Superuser, not a Sky employee. Find out more

@CoreyLewisAspin often the engineers work for a different company so communications take time if you gave a full 48 hours notice you should not be charged

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by: Chrisee Answer

Re: Engineer still visiting even though rescheduled?

Posted by a Superuser, not a Sky employee. Find out more

@CoreyLewisAspin often the engineers work for a different company so communications take time if you gave a full 48 hours notice you should not be charged

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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