0

Discussion topic: Engineer never came, it’s been a month

Reply
This message was authored by Meggleo This message was authored by: Meggleo

Engineer never came, it’s been a month

I had an engineer visit our place end of October, 2 weeks after getting broadband with Sky, and upon not being able to complete the job I was told the next date would be the 14th of November. Two more weeks passed and no one came today, Openreach hasn't contacted me, Sky can't do anything about it, what am I supposed to do?

I now got broadband over a month ago and it's been activated over 2 weeks ago but we don't have internet.

Reply

All Replies

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Engineer never came, it’s been a month

Posted by a Superuser, not a Sky employee. Find out more

@Meggleo 

If you contact Sky tomorrow they may have received an update by then regarding todays visit. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion