Engineer has not been in contact as advised

[TS9]

The engineer came out to my property yesterday and couldn't complete works due to weather outside and would update us later same afternoon but we have had no update and sending a message to the number that the engineer called us on just fails 

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147