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Discussion topic: Engineer didn't finished the installation

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This message was authored by LuisB This message was authored by: LuisB

Engineer didn't finished the installation

Hi, 5 days ago the engineer came to install the internet in my house, openrench give me appointment time from 13 to 18, the engineer arrived at 17:00 and he said he Is not going to be able to do all the installation because was dark to do the outside part ( i don't understand why he didn't come earlier) my problem is now I'm without service, nobody give me a answer to know how long is going to take, is no update about new appointment and Christmas is very close and I don't want they booked me for next year. It's anyone had the same experience? What can I do? Is any way to speed up the thing a bit? Thanks