18 Dec 2023 10:45 AM
18 Dec 2023 10:50 AM
Sky are at the mercy of the openreach engineer updating your visit correctly if he did you would have received a call or text to rebook
if not then it takes 3 working days for it to be registered as late completing so you should receive updates today or tomorrow from sky once it has been investigated
engineers are assigned visits on mass so may not have finished previous jobs until it was dark so was unable to action yours
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