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Discussion topic: Emails unable to download over sky wifi

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This message was authored by fgtres This message was authored by: fgtres

Emails unable to download over sky wifi

My mac has been updated to Sonoma 14.0 and my iphone to IOS 17.0.3 and i now cannot downlaod emails over the sky wifi, all i get is the checking for mail......

 

I have disabled Limit IP Tracking and do not have Shield running but still have the issue.

 

 

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This message was authored by mae-3 This message was authored by: mae-3

Re: Emails unable to download over sky wifi

@fgtres 

 

Have you tried switching off the router for an hour to acquire a new public IP address?

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Zen internet on FTTP (900Mbps down, 100Mbps up). SAT> IP (Apple 4K 2nd gen TV to LG C1 OLED UHD TV/Dolby Atmos Denon AVR, DacMagic Plus for Hi-Res audio), hosting own blog/forum (cluster), OPNsense & Zenarmor L4/L7 NGFW & DPI IDS/IPS, Asus ET12 Pro Tri-Band wifi, Linux, Gamer: Xbox Series X/i7 laptop, round-robin DNS over HTTPS, non-proprietary VoIP HD AMR-WB (G.722.2) and more... Beta tester Apple iOS/watchOS/tvOS/iPadOS/macOS.
fgtres
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This message was authored by fgtres This message was authored by: fgtres

Re: Emails unable to download over sky wifi

Yes I have.

I am also getting some webpages not downloading also.

I cannot access some of my web hosting pages.

This message was authored by mae-3 This message was authored by: mae-3

Re: Emails unable to download over sky wifi

@fgtres 

 

And broadband shield is set at what age, if under eighteen then may be worth changing it or even disabling it altogether to see whether that fixes the issue.

 

Some users have reported that the Sky Hub is sometimes faulty in cases when this happens. With that in mind, it will be worth contacting Sky directly if the issue isn't resolved with the workarounds provided and getting a replacement Sky Hub.

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Zen internet on FTTP (900Mbps down, 100Mbps up). SAT> IP (Apple 4K 2nd gen TV to LG C1 OLED UHD TV/Dolby Atmos Denon AVR, DacMagic Plus for Hi-Res audio), hosting own blog/forum (cluster), OPNsense & Zenarmor L4/L7 NGFW & DPI IDS/IPS, Asus ET12 Pro Tri-Band wifi, Linux, Gamer: Xbox Series X/i7 laptop, round-robin DNS over HTTPS, non-proprietary VoIP HD AMR-WB (G.722.2) and more... Beta tester Apple iOS/watchOS/tvOS/iPadOS/macOS.
This message was authored by Chrisee This message was authored by: Chrisee

Re: Emails unable to download over sky wifi

Posted by a Superuser, not a Sky employee. Find out more

@fgtres Apple have discontinued support for a number of legacy email plug-ins in Sonoma . Many help sites online including this one https://www.mailbutler.io/blog/email/why-apple-decided-to-stop-support-for-mail-plugins/

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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