EV charger connection

[Tom104]

I have just had a Versprung EV charger connected to the house, every time I try to add the charger it tells me it cannot find the WiFi (the range and signal isn't the issue) so I'm assuming it's to do with the synchronised 2.4/5ghz, however when trying to log in and un-synchronise (and rename SSID's) as soon as I try to click 'apply' it tells me the below:

Even swearing really loudly at it isn't helping the situation.

Ive never had any other issues with smart devices like this so its quite aggravating.

Any help would be appreciated!

[TimmyBGood]

@Tom104 

Using Safari, particularly over WiFi, typically isn't successful for Hub administration.

[Mini+Mo]

@Tom104You don't say which model you have, but I didn't think they supported 5Ghz, only 2.4Ghz, I know with the Model 20150 (not too familar with Versprung models ,  as I mainly did Zappi  EV chargers some years ago, they have Ethernet port RJ45,great if you had WiFi issues), you can use the app Smart Life or Tuya with Versprung & your phone.