19 Jan 2025 10:23 AM
22 Jan 2025 10:03 AM
Posted by a Superuser, not a Sky employee. Find out moreYou'll have to be more specific or send a photo as I am not sure what you mean by internet addresses in the list
22 Jan 2025 12:52 PM
Sorry I meant to say WiFi addresses.
Is it because 1 address is being used by the Sky Hub, and the second address is being generated by the Sky Pod, supplied by Sky at point of installation?
22 Jan 2025 01:29 PM
Posted by a Superuser, not a Sky employee. Find out moreThe pod is designed to clone the name of your Sky hub and act as a mesh device. Your devices connecting to it should only see one SSID and roam between the hub & the pod. Do any of your other devices see two names in the list?
22 Jan 2025 01:48 PM
I don't think so. It's only on the android set top decoder settings screen that is showing this message.
22 Jan 2025 02:37 PM
Posted by a Superuser, not a Sky employee. Find out moreThen I would say its an issue with that device. How old is it? What version of Andriod is it running?
22 Jan 2025 02:47 PM
The box is a little over 18 months old, and I believe it's only running Android 11.
I did try and update the box, but it hasn't made any difference.
I think the box requires a firmware update, but I don't think the manufacturers support this feature.
22 Jan 2025 03:55 PM - last edited: 22 Jan 2025 03:55 PM
Posted by a Superuser, not a Sky employee. Find out moreI would suggest the manufacturer needs to take a look at it. Andriod 11 got its last security update in Feb 2024 by the way so not sure if i would be connecting it to the internet anyway
22 Jan 2025 04:03 PM
Thank you very much for your assistance.
I will try and contact the manufacturer and see if they have any firmware updates to download.
Failing that I've already reviewed a new box, android version 13.
Hopefully this should sort any issues
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