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Discussion topic: plz collect your device i dont wana use plz

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This message was authored by waseem3 This message was authored by: waseem3

plz collect your device i dont wana use plz

hi i order brodband last month and u guys send me devise of 8 jan and 12 jan visit your worker and said me u dont have phone line or db off phone so i send other theam bhut no one contect me so plz can u  make sure plz collect your device i dont need any more time i broadband now

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: plz collect your device i dont wana use plz

Posted by a Superuser, not a Sky employee. Find out more

@waseem3 

Your post is not very clear. If you mean a Sky hub then Sky don't collect any equipment. After successfully cancelling a subscription or order packaging will be sent to you to send loaned equipment back. Get proof of posting and keep it indefinitely. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: plz collect your device i dont wana use plz

Posted by a Superuser, not a Sky employee. Find out more

@waseem3 

 

Without an existing 'line' (copper or optical circuit) no other Openreach ISP can provide service.  Cancelling Sky at this point and placing an order elsewhere will put you back to the start for waiting time to get something installed: this is likely to add at least another two weeks delay.

 

An altnet (non-Openreach) ISP may be able to provide service sooner if they already have infrastructure in the area.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
waseem3
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This message was authored by waseem3 This message was authored by: waseem3

Re: plz collect your device i dont wana use plz

i dont need any thing from your side you guys not professional 

This message was authored by GD1 This message was authored by: GD1

Re: plz collect your device i dont wana use plz

Posted by a Superuser, not a Sky employee. Find out more

@waseem3  You're not talking to Sky, we are customers, here you need to follow the advise posted.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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