0

Discussion topic: Dropping signal

Reply
This message was authored by: Karin+Mccoll

Dropping signal

Hi Recently our signal keeps dropping when everyone in house. Been happening for a good few months. Looking for better internet that can cope with a busy household. 

Reply

All Replies

This message was authored by: Chrisee

Re: Dropping signal

Posted by a Superuser, not a Sky employee. Find out more

@Karin+Mccoll if your broadband is still delivered over a copper phone line tgecspeed you can get depends on the length of that line but even if you get the maximum 80Mb/s there are limitations on how many users can use thst limited bandwidth at one. That changes if your home has a full fibre connection s where you can pay for up to 900Mb/s.

 

However even then you are not totally able to avoid issues as Sky's hubs are not the most powerful devices and multiple users wanting to play online games, watch different TV  shows etc at once can start to hit issues with latency. Buying and usung a more powerful router is advised if that appliies.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Reply