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Discussion topic: Dropping internet speeds

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This message was authored by Mattburg This message was authored by: Mattburg

Dropping internet speeds

We have been having the internet drop at random times. Tonight it struggled to get 1.7mbs and then a moment later shot up to 67mbs. This has been ongoing for a few weeks now. 


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Mattburg
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This message was authored by Mattburg This message was authored by: Mattburg Answer

Re: Dropping internet speeds

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Dropping internet speeds

Posted by a Superuser, not a Sky employee. Find out more

@Mattburg  black or white router from Sky?

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Mattburg
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This message was authored by Mattburg This message was authored by: Mattburg Answer

Re: Dropping internet speeds

Hi it's a black router

This message was authored by Highlinder This message was authored by: Highlinder

Re: Dropping internet speeds

Posted by a Superuser, not a Sky employee. Find out more

@Mattburg Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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