Dropping c

[DS24]

wifi keeps dropping 

[Highlinder]

@DS24Do any of the lights on the router change colour when this happens?

[DS24]

No nothing, just sky glass crashes, no volume due to the lag. 

Or volume but delay in scene..  or laggy gaming. I've called them and trying other options 

[Highlinder]

@DS24  black or white router from Sky?

[DS24]

I currently have the black. They are upgrading me to the white then signal boosters 

[Highlinder]

@DS24  So when is the new router coming out with the booster pod(s)? As if they are sending this kit out to see if this sorts the issue you will just have to see if this does help. But if it is dropping then the change of equipment might not be the solution.

If you have the black hub just now can you follow the directions in the link below.

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

[DS24]

New router first then if no improvement after 10 days we get the boosters.. 

[Highlinder]

@DS24  Do you still have the black router connected to the broadband just now?