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Discussion topic: Downloads

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Avatar for Phill45
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This message was authored by: Phill45

Message posted on ‎22 Jan 2025 10:24 AM

Downloads

I can't download from Google over my WiFi. I have to turn WiFi off and use my mobile data when I'm at home. Need someone to help please. This is happening with all connected devices in the household.
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Avatar for TimmyBGood
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Superuser
This message was authored by: TimmyBGood

Message posted on ‎22 Jan 2025 10:29 AM

Re: Downloads

Posted by a Superuser, not a Sky employee. Find out more

@Phill45 

 

In Yorkshire or that vicinity?

 

https://helpforum.sky.com/t5/Broadband/Can-t-update-or-install-apps-on-android-or-YouTube-not-workin... 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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