0

Discussion topic: Download speed issues!!

Reply
This message was authored by: Lee250

Download speed issues!!

I am getting nowhere near my minimum of 200 download speed! I have done multiple independent checks and it's less than 60! I'm paying for 313 download speed. 

I need this fixing!!

Reply

All Replies

This message was authored by: TimmyBGood

Re: Download speed issues!!

Posted by a Superuser, not a Sky employee. Find out more

@Lee250 wrote:

 

I am getting nowhere near my minimum of 200 download speed!


If you are testing using a wireless device then the result shows local WiFi speed at that particular location within the property.

 

The Guaranteed Minimum Download Speed is over optical fibre and ethernet cable as far as the Hub.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Reply