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Discussion topic: Download issue on tv

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Avatar for Elvis-
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This message was authored by: Elvis-

Message posted on ‎26 Sep 2025 11:31 PM

Download issue on tv

Hello, my WiFi doesn't download apps on my tv, when I use my own personal network on the tv it does download but on the  wifi download doesn't work on the tv

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎28 Sep 2025 04:17 PM

Re: Download issue on tv

Posted by a Superuser, not a Sky employee. Find out more

@Elvis- 

This might be a long shot but try adjusting your broadband shield settings. You can do this via the MySky app or online here:

 

https://www.sky.com/myaccount/bb-and-talk/broadband-shield

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