Downgrade package

[Jo+Davies]

I have just been connected to sky superfast broadband up to  500. I don't think I need that fast a speed. Can I change it to 300? I think that will be ample for my family's needs. 

[peter-marlow+1966]

You are not  talking to sky on here we are all just fellow customers on here like yourself, you will have to ring sky and talk to them about this