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Discussion topic: Double the price

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Avatar for Loukoz
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This message was authored by: Loukoz

Message posted on ‎28 Nov 2024 04:37 PM

Double the price

I only have a broadband package no tv or phones 

It's usually £35 a month but this month i was charged £68 , can you get extra charges using just broadband? 

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Avatar for TimmyBGood
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This message was authored by: TimmyBGood

Message posted on ‎28 Nov 2024 04:41 PM

Re: Double the price

Posted by a Superuser, not a Sky employee. Find out more
@Loukoz wrote:

 

can you get extra charges using just broadband? 

Only if outgoing 'landline' phone calls have been made: there's always a bundled voice service.

 

The other possible charge is for unreturned hardware.

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This message was authored by: cookiemonsteruk

Message posted on ‎28 Nov 2024 04:41 PM

Re: Double the price

Posted by a Superuser, not a Sky employee. Find out more

@Loukoz 

 

Even if your initial 18 month contract th price shouldn't double

 

Could you post a copy of your bill removing your comtract number

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