Discussion topic: Doorbell device loses WiFi connection
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 28 Sep 2025 06:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Doorbell device loses WiFi connection
We've had a ring doorbell for 10 months and has worked perfectly fine until 3/4 weeks ago when it disconnects daily from the WiFi. I then have to manually reset it so that it works. I've even had a replacement device as we thought that may be the issue. I've also changed the settings on my sky q box as read that the downtime at night could disconnect it. This hasn't improved things either. Nothing has changed. Everything is in the same location as it was before. Help!
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 28 Sep 2025 07:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Doorbell device loses WiFi connection
@M4R5H Have a look at the ring doorbell app, device health and the signal strength RSSI value, if in the high sixties then a signal problem.
Understanding wifi recommendations for Ring devices
Message posted on 28 Sep 2025 08:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Doorbell device loses WiFi connection
It's showing 51 when I reconnect which is fine. But then showing 71 when it's disconnected. I'm unsure what the difference is between both times?
Message posted on 28 Sep 2025 09:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Doorbell device loses WiFi connection
@M4R5H It's losing the wi-fi signal to the doorbell, i had similar, fitted a powerline wi-fi adapter down next to the doorbell, had to get through a tripple glazed door, then a solid wood glazed door to the nearest wi-fi AP point that i had, lucky had a power socket between the two doors, now reading is 30's and no more problems with the ring ever!
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page