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Discussion topic: Dogs have destroyed phone line
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This message was authored by: Flintsll
Message posted on 08 Jun 2026 06:54 PM
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Dogs have destroyed phone line
What is the easiest way to get a telephone engineer to come out and reconnect the outside phone cable that the dogs have pulled out of the box?
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 08 Jun 2026 07:30 PM
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Re: Dogs have destroyed phone line
If you have no working phone line then try running this line test to see if it finds any faults:
https://www.sky.com/help/articles/broadband-diagnostic-start
Ignore the fact it says it is for broadband, if it picks up on this external issue it might allow you to book a repair.
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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