Does anyone else’s sky buddy not work?

[Janelouise50]

Only rang sky two days ago, the set up sky buddy says only works for those with the app before may 2022 

[Daniel0210]

@Janelouise50 

That's correct. Sky are phasing out Sky Buddy. There has been no announcement as to if and when there will be a replacement. 

[Janelouise50]

Thankyou ..that's what the engineer told when I had the equipment put in. Only reason I choose sky.. so basically they have miss sold the contract and either aren't properly trained or just lying to customers

[jamesn123]

@Janelouise50 

If you are unhappy then give them a call and tell them what happened. I've seen a few examples where Sky staff are giving out incorrect information about Sky buddy.