29 Nov 2024 06:02 PM
29 Nov 2024 06:50 PM
Posted by a Superuser, not a Sky employee. Find out more@Matt1396 Without broadband your puck can't work. Broadbamd takes a minimum of 10 working days to be activated/installed, a hub will be sent nearer the broadband start date.
29 Nov 2024 06:57 PM
Thank you I thought I must be right my activation date is the end of next week I just thought I may have go5 both the puck and hub at the same time but thank you for answering my question appreciated
29 Nov 2024 07:38 PM
Posted by a Superuser, not a Sky employee. Find out more
This is a frequent point of confusion: Sky aims to ship Stream puck hardware next day, but provisioning broadband ordered at the same time has a minimum ten working day lead time from Openreach.
29 Nov 2024 08:32 PM
Thank you I'm understanding more now
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