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Discussion topic: Disgusting service

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This message was authored by: Newhockey

Message posted on ‎01 Jul 2025 03:24 PM

Disgusting service

Phone operators a polite, but broadband is appalling. So called fixed by BT engineer broke again 14 hours later. If you send a sky engineer out again PLEASE make sure they have a spare router of my type available as first sky engineer said they don't normally carry this sort of router!! So disappointed with this service David Kirk
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Superuser
This message was authored by: Daniel0210

Message posted on ‎01 Jul 2025 03:28 PM

Re: Disgusting service

Posted by a Superuser, not a Sky employee. Find out more

@Newhockey 
You aren’t contacting Sky Customer Services here. This is predominantly a customer led discussion forum where Sky customers are available to help other customers.

 

Sky and Openreach only carry a certain amount of equipment and new or replacement hubs are normally sent out in the post, not via an engineer. 


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