Discussion topic:Poor Wifi Signal upstairs and Internet connection regularly dropping

[Carly25]

Discussion topic:Poor Wifi Signal upstairs and Internet connection regularly dropping

Engineer attended my property and recommened i couold benefit from a sky wifi booster, please confirm if you are able to send me one? this has been an onging problem for a few yesrs and i have just made do and i would appreciated Sky providing this if not i may look to change providers. 

[TimmyBGood]

@Carly25 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these.  Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.