On most/all devices (iPhones and laptops) emails and web pages don’t open.

[Greg26]

We have to turn off the WiFi to open emails and web pages on 4G. Every day, several times, on all iPhones.

[Greg26]

Can anyone explain or help fix our problem with out broadband. The speed is good, the wifi is good, but often pages do not open. Emails do not open. If we switch to 4G then everything opens.

[Addie15]

Hi there, @Greg26.  I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147