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Discussion topic: Disabling sky shield
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This message was authored by: Annie19726
Message posted on 08 Mar 2026 08:46 AM
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Disabling sky shield
I need to disable sky shield it allows me to highlight but not save, but also says it's disabled
can anyone help, we are new to sky
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 08 Mar 2026 09:49 AM
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Re: Disabling sky shield
If it says it is disabled what makes you think that it has not been ?
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: JimM1
Message posted on 08 Mar 2026 10:57 AM
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Re: Disabling sky shield
@Annie19726 Here is the shield link, but be aware changes cannot be made when order's are not completed, but sky may be able to get it disabled if you cannot!
https://www.sky.com/help/articles/sky-broadband-shield-start
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