Discussion topic: Disabled my WiFi
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Message posted on 19 Nov 2024 05:21 PM
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Disabled my WiFi
My connection was poor so I disabled my WiFi on mysky app to restart it to see if that worked (I have sky stream) now I can't connect back to anyning. I.e iPhone, sky stream and PlayStation. What can I do to fix it
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All Replies
Message posted on 19 Nov 2024 05:32 PM - last edited: 19 Nov 2024 06:53 PM
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Re: Disabled my WiFi
@Jackw4 wrote:
My connection was poor so I disabled my WiFi on mysky app
Presumably that was on a Max Hub. Logically it's quite difficult to use a wireless device for anything once WiFi is disabled, so if you don't have any devices capable of an ethernet connection you'll need to hardware reset the Hub to re-enable WiFi.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 19 Nov 2024 05:33 PM
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Re: Disabled my WiFi
How do I do that?
Message posted on 19 Nov 2024 06:38 PM
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Re: Disabled my WiFi
Press and hold the WPS button on the side until the LED flashes, and then release it.
This takes at least 10 seconds.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 15 Mar 2025 08:34 AM
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Re: Disabled my WiFi
I've also disabled my WiFi using the my sky app. I've connected to my hub via ethernet. How do I enable my WiFi again?
Message posted on 02 Sep 2025 10:58 PM
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Re: Disabled my WiFi
Omg I've just done this, trying to outsmart my son. Now can't reconnect anything
Message posted on 03 Sep 2025 07:47 AM
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Re: Disabled my WiFi
@Becky138 to reset the white hubs press and hold the WPS button in for up to 30 seconds until the led flashes green. You can also access the hub's settings in the My Sky app by using a mobile connection.
If you have a black hub press and hold in the reset pin until the power led flashes the release which takes up to 20 seconds..
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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