Disable ipv4 address sharing (map-t)

[MotherEvans]

Hi,

I have recently migrated to yourselves - Friday the 13th.. Similarly to the other users in this post, i have had issues connectign to my work VPN. Initially the VPN to my work worked, however it suddenly stopped working over night and I haven't been able to connect yesterday or today. Tethering through my iPhone works, and another mobile device. 

Please can I be opted out of this please as this isn't allowing me to connect to my work VPN.

Thanks.

[CCatt]

Hi,

I've been facing issues relating to MAP-T, and SKY support on the phone tell me they don't know anything about it and can not help. Cany anyone point me in the right direction of who to speak to.

[NigelB1969]

Hi,  my wife is really struggling with this issue and could really do with someone from Sky who knows the problem and how to resolve, she has spoken to a few IT folks at Sky that either go thru basic steps or promise here a call back that never materialise. She works for a large international bank and her IT dept although understanding seems to be at a bit of a loss and are asking me to change settings on the Wi-Fi Max router which i am a little reluctant to do as i am concerned it will knock out my own connection to which i have no current issues. Any help greatly appreciated

[Chrisee]

@NigelB1969 can you ask your wife to complete and submit this form https://forms.office.com/e/kk1gCkWsRb?origin=lprLink which is to gather information for the team investigating the issue.

Enabling UPnP will change the MAP-T sharing ratio from 8:1 to 1:1 which may sort your wife's issue and shouldn't upset yours. If it does it can be reversed. This post of mine explains the steps UPnP set up

[Zer0]

Can I please get an escolation as my UDM is now borked with MAP-T and a private ipv4 allocation being given by DHCP.

[-rpnz-]

Hi @Zer0 

See this thread for details on the Unifi issue specifically, and how to mitigate it on your UDM.

[MarkH14]

Hello, I am also having connectivity issues on my work supplied laptop.

The network tech people have tracked it down to MAP-T being enabled on my Sky Max Hub.

How do i opt out of this, i have not been able work for 3 days now?

Thanks

[TimmyBGood]

@MarkH14 

See the response from @Chrisee above.

https://helpforum.sky.com/t5/Broadband/Disable-ipv4-address-sharing-map-t/m-p/4776860/highlight/true... 

[MarkH14]

Thanks for the response.  I've Enabled UPnP to change the MAP-T sharing ratio from 8:1 to 1:1 but still having the same problems.

Do SKY also need to make a change to fix this problem?

Thanks

[TeeO]

I am having the same problem! I am unable to work from home because of this. I have called sky several times and everyone I speak with has no clue what I am talking about1 How can I get help urgently pls?

[TeeO]

@Lisa-P1987 @-rpnz- I need urgent helppls!

I am having the same problem! I am unable to work from home because of this. I have called sky several times and everyone I speak with has no clue what I am talking about1 How can I get help urgently pls?