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Discussion topic: Devises not connecting

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This message was authored by Jonny30 This message was authored by: Jonny30

Devises not connecting

I have a few devices connected all the time with no issues but now in the last couple days the signal has dropped to a bear minimum and now tonight we can't connect anything and you're website is saying everything is work when it clearly isn't

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Devises not connecting

Posted by a Superuser, not a Sky employee. Find out more

@Jonny30 you are not talking to Sky by pisting in the forum. The test result you saw will be from an earlier routine testyou nedd yo click to run the test again to see the currdnt pisition. However it isnt clear if the issue is with the line or the WiFi network in your home. The LEDs on the hub can tell you what to do see https://www.sky.com/help/articles/hub-lights-explained-start

 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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