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Discussion topic: Devices not connecting and tvs not working properly

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This message was authored by: Glenn15

Message posted on ‎25 Apr 2024 12:31 PM

Devices not connecting and tvs not working properly

Could not get tvs to work last night and has no WiFi on phones iPads etc. could not get Netflix to work and sky q mini not working aswel. Now we don't have apps on both sky boxes 

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Avatar for Chrisee
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This message was authored by: Chrisee

Message posted on ‎25 Apr 2024 12:41 PM

Re: Devices not connecting and tvs not working properly

Posted by a Superuser, not a Sky employee. Find out more

@Glenn15 what did the leds on the Sky hub show? They are there to indicate what maybe wrong see https://www.sky.com/help/articles/hub-lights-explained-start

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Glenn15

Message posted on ‎25 Apr 2024 12:49 PM

Re: Devices not connecting and tvs not working properly

Power internet and WiFi are lit. Voice is not 

 

thanks for the response 

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