0

Discussion topic: Devices keep disconnecting and say no wifi

Reply
This message was authored by: Carly9185

Devices keep disconnecting and say no wifi

None of my devices are working consistently. WIFI constantly drops. For example my firestick stops every 30 seconds or so, sometimes comes back on or says no internet connection. 

My sins smart tv is the same. Both seem worse in the evening.

Reply

All Replies

This message was authored by: Chrisee

Re: Devices keep disconnecting and say no wifi

Posted by a Superuser, not a Sky employee. Find out more

@Carly9185 WiFi issuescthst get worse in the evening are often caused by interference. There are a few things you can try firstly make sure your hub is out in the open idealy on a surface somits signalscare not blocked by furniture radiators and the like. It is also worth rebooting your hub as thstvwill make it find the least congested channel to use.

 

 

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Reply