@Frustratedashel
You've posted to the Sky Q forum, which is subscription television.
Sky will arrange an engineer visit if Q television boxes are not consistently connected to WiFi.
This isn't necessarily the case if you are referring to non- Sky devices and Sky Broadband.
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
