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Discussion topic: Device issues

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Avatar for Mrbrough
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This message was authored by: Mrbrough

Message posted on ‎15 Oct 2026 11:00 PM

Device issues

Network drop for certain webs time to time. Only way fix it is turn sky dvice off then on. Which is not good solution. I believe my devices are faulty. Need a replacement 😫. Help please
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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎16 Oct 2026 05:36 AM

Re: Device issues

Posted by a Superuser, not a Sky employee. Find out more

@Mrbrough 

The next time this happens have a look to see what the lights on your broadband hub are doing then try going through this:

 

https://www.sky.com/help/articles/hub-lights-explained-start

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