Discussion topic: Delivery
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Message posted on 11 Sep 2025 07:47 AM
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Delivery
The equipment is being delivered but I will not be home until I month later when the engineer calls im on extended holiday
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All Replies
Message posted on 11 Sep 2025 07:52 AM
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Re: Delivery
@Jimmy110 Sky dispatch the hub you require by Royal Mail to arrive roughly 2 days before the install. If the postman cannot deliver then they should leave a card indicating the address where you can collect the package when you are around.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Message posted on 11 Sep 2025 07:54 AM
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Re: Delivery
2 days is ok but not a month in advance not due until 16/10/25
Message posted on 11 Sep 2025 08:01 AM
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Re: Delivery
They are dispatched by Royal Mail and the post man/woman have a habit of leaving the parcel outside but hidden from general view ie; behind a bin, so you don't want it sat outside in all weathers.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 11 Sep 2025 08:55 AM
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Re: Delivery
@Jimmy110 If you have ordered anything TV related ie a puk wireless streaming unit, then that is out the door to you asap, Broadband hub should only be a few days before, You do not say what you are having done so it's just all guess work for advice to you! Forum is all about cust - cust and you are not talking to sky direct!
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