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Discussion topic: Delivery of new hub
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This message was authored by: trixandboo
Message posted on 25 Mar 2026 03:18 PM
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Delivery of new hub
Iv booked a date that I am moving house but sky are going to del the hub to old address and every number I fingers for sky won't connect to my phone
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 25 Mar 2026 04:00 PM
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Re: Delivery of new hub
@trixandboo normally hubs are sent to the service address for security reasons which would be your new address. If the hub is being sent to your old address it sounds like the order has got muddled. You can call Sky on a Sky Talk or Sky Mobile line by dialling 150. The forum prevents pisting of phone numbers but any Sky customercservice number starting 03 will connect with their main IVR. There is a number you can access by clicking through the contact us link on this page https://www.sky.com/help/articles/home-move
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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