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Discussion topic: Delay in broadband installation

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This message was authored by: Conner2

Delay in broadband installation

Hi, I'm currently waiting on sky Broadband and talk being installed in my house. I was given Friday the 19th as a installation date. I have still not had any word on wither or not I'm getting broadband. I hope I would get better customer service from such a big name company, I understand it's landed on the Christmas period, but this should of been stated as an issue when booking. The ductant has been laid from fiber pole to my house, this work was carried out by myself hoping to speed up the process, but no joy.  Can you please help?

 

kind regards Conner Nelson 

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This message was authored by: JimM1

Re: Delay in broadband installation

@Conner2 You would need to call sky, and whoever is doing the Fibre install just may not use anything that you have done!

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