Deco M4

[AaronJames]

Do I need to disable WiFi via my sky app when I have the Deco m4 mesh system set up? I have 3 across 2 floors, I have Full Fibre 500 with multiple devices connected including gaming computer, 2 iPhones,2 tablets, Amazon echo show, ring doorbell & camera. 

I get between 180 & 320mbps with signal dropping out upstairs especially on the gaming computer. 

any advice on this would be appreciated. 

[JimM1]

@AaronJames It all depends on how you have setup your deco and master deco unit connected by the Ethernet cable to the Sky Max hub, you got the deco and the sky sitting next to each other then YES get the wireless wi-fi disabled on the Sky hub.

Your Deco mesh is NOT a magic pill, speed net to the main deco will be up there at near the max device dependant, same device at a deco sat unit DO NOT expect the same, as an example 500mb/s at the master, 150mb/s at the sat unit...

[AaronJames]

Hello thanks for your help, I have the main deco connected directly into my sky max hub using Ethernet cable, can I confirm I just need to disable WiFi through the hub into the deco system?

[JimM1]

@AaronJames IS the deco and the hub sitting next to each other, will not answer your question until you confirm!

[AaronJames]

Yes 

[JimM1]

@AaronJames Yes you are safe to turn the wireless Wi-Fi off on the hub, both bands 2.4Ghz and 5Ghz and let the Deco mesh take care off all the wireless signal control. You will need to use the sky app to turn them off on the sky Max hub!

[AaronJames]

Done this now, thank you. Will it take so long etc for the speeds/connection to catch up in the system? The mesh system has been connected to the router for few months now if that makes any difference 

[JimM1]

@AaronJames about the Deco M4.

• Affordability: It is one of the most budget-friendly options in the mesh Wi-Fi market, providing goo...

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• Installation: Users find it easy to set up and manage, making it a great choice for first-time mesh ...

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• Limitations: It lacks advanced features like malware protection and has middling performance with sa...

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  Overall, the Deco M4 is highly recommended for those looking for a cost-effective and user-friendly mesh Wi-Fi solution.

[JimM1]

@AaronJames When you get some time have a look on the service checker for the last month amd post a picrture capture like below to what you see, per my exanple.

sky daily hub look.

[AaronJames]

Not sure If this is allowing me to upload a photo 

[JimM1]

@AaronJames No, attach look to make public top right then post, done you will see it on your side, others once cleared for viewing.

posted so you could see the example with poor as did not hold the min speed....