Damaged cable, can the replacement be sent?

[Jessica2022]

 

Good morning 

My cable (attached the photo) has been damaged by my dog. The cable has a purple end and plugs into a socket. I have no internet at all. Can you send the replacement please? If not and I have to purchase it, can you tell me which one I need to buy.

Thank you 

 

[TechmanagerMal]

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@Jessica2022 wrote:

 

Good morning 

My cable (attached the photo) has been damaged by my dog. The cable has a purple end and plugs into a socket. I have no internet at all. Can you send the replacement please? If not and I have to purchase it, can you tell me which one I need to buy.

Thank you 

 

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[cookiemonsteruk]

@Jessica2022 

Best option would be to go to currys, pc world, dixons etc and ask for a rj11 to rj11 dsl cable for a couple of £'s

[TimmyBGood]

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@cookiemonsteruk wrote:

@Jessica2022 

Best option would be to go to currys, pc world, dixons etc and ask for a rj11 to rj11 dsl cable for a couple of £'s

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The one in the image appears to be BT-jack (431A) to RJ11

[cookiemonsteruk]

@Jessica2022 

@TimmyBGood depends which one was mauled . I was going by reference to the purple dsl cable

[TimmyBGood]

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@cookiemonsteruk wrote:

@Jessica2022 

@TimmyBGood depends which one was mauled . I was going by reference to the purple dsl cable

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It's confusing me: the socket appears to be RJ11 but I can't figure out why.

[cookiemonsteruk]

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@TimmyBGood wrote:

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@cookiemonsteruk wrote:

@Jessica2022 

@TimmyBGood depends which one was mauled . I was going by reference to the purple dsl cable

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It's confusing me: the socket appears to be RJ11 but I can't figure out why.

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Good point i thought the phone cable was hiding the phone socket but dsl socket is too centrally located for a prefilterd mastersocket 🤔  possibly sogea ???