0
Discussion topic: Daily drop outs
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
This message was authored by: MairiMcG
Message posted on 07 Feb 2026 01:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Daily drop outs
My broadband router keeps dropping out, displaying green/red/green/red lights. I have to reset the router between twice a day and almost hourly at times. The broadband checker on the sky app tells me my connection is fine. I'd be grateful for any advice. Thanks.
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
Find out more
Message posted on 07 Feb 2026 01:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Daily drop outs
Try running this line test:
https://www.sky.com/help/articles/broadband-diagnostic-start
__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page