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Discussion topic: DHCP PROBLEMS cant connect

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Bloodthirsty
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This message was authored by Bloodthirsty This message was authored by: Bloodthirsty

DHCP PROBLEMS cant connect

‎07 Feb 2025 08:08 PM

Hi having trouble with my dhcp server on sky broadband.test my network everything is apparently fine.turned off the router .tested it again just to see with the router still off came back as everything looks fine...!!!

Turned router back on everything is apparently connected.

Switch on xbox xs and get .

Cant connect to your dhcp server 

Reset everything multiple times and still no joy any ideas...

 

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Chrisee
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Superuser
This message was authored by Chrisee This message was authored by: Chrisee

Re: DHCP PROBLEMS cant connect

‎08 Feb 2025 07:39 AM

Posted by a Superuser, not a Sky employee. Find out more

@Bloodthirsty how is the Xbox's networking configured? Ideally make sure the unit is set yomget the network settings from the hub. You can get this fault if for example you set a fixed IP address on the console but not reserved it on the hub or you have the wrong gateway address or IP mask. Sky hubs default to 192.168.0.1 and tge mask should by 255.255.255.0 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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