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Discussion topic: Customer service number issue

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This message was authored by: JoJo1414

Message posted on ‎18 Apr 2026 08:49 AM

Customer service number issue

Does anybody have the sky customer service number that works! The one they keep listing says the number is not recognised. 

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Superuser
This message was authored by: Daniel0210

Message posted on ‎18 Apr 2026 10:49 AM - last edited: ‎18 Apr 2026 10:51 AM

Re: Customer service number issue

Posted by a Superuser, not a Sky employee. Find out more

@JoJo1414 

Just dial 150 (free) from your Sky Talk landline which is bundled into your broadband package. Sky don't allow the posting of other numbers on here I'm afraid. 

Firstly though is your broadband issue something we can advise you on? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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This message was authored by: Sky1011

Message posted on ‎18 Apr 2026 11:18 AM - last edited: ‎20 Apr 2026 11:57 AM by Community Manager

Re: Customer service number issue

[removed]
when you call sky support, the ivr is not super advanced. Speak very slowly and very clearly using one word answers. Complaint. Broadband. TV, that kind of thing. It won't understand full sentences but you have to persevere otherwise you'll take the sky happy path and just hang up! If you want to speak to someone, use single words only. 

 

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