Discussion topic: Credit refund not received after 6 weeks

This message was authored by: Abhijit1 · ‎02 Jan 2025

I have not received credit refund on my SKY broadband after 6 weeks. I do not have bill showing credit amount.

Can somebody help on this please ?

This message was authored by: PandJ2020 · ‎02 Jan 2025

@Abhijit1 wrote:
I do not have bill showing credit amount.

If your account is not showing a credit you'll have to call them to find out why...

I am just another Sky customer and my views are my own

This message was authored by: caesarome · ‎02 Jan 2025

@Abhijit1 wrote:

I do not have bill showing credit amount.

Did you leave your payment method in place,if you didn't then a cheque will be sent and that can take lonegr to be sent.

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This message was authored by: Abhijit1 · ‎03 Jan 2025

Thanks for the reply.

I have kept my payment method.

This message was authored by: caesarome · ‎03 Jan 2025

@Abhijit1

What makes you say that Sky owe your money, because if they do the bill should show a credit of which you have said it doesn't ?

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Discussion topic: Credit refund not received after 6 weeks

Credit refund not received after 6 weeks

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