Got an offer to convert my broadband connection to fibre optics.
The Engineer called in today. The only info I was given was that he would need to drill a hole in an external wall to take the tube.
Engineer was shown three different locations but was not able to fit the update due to the length of line between the box and the optics cable being too long (it is only about four feet) He tells me the distance between the cable coming in to the box and the distance from the box to the electrical supply wasn't to be more than two feet (guesstimate). He wasn't allowed to drill through a wall where there were tiles, and nor was he allowed to connect to an outide mains supply.
Useless really, why weren't we given that sort of information beforehand.
So, I cannot have a fibre optic fitted as if the cable coming into the house is longer than a short distance it might break, and I needed to wire in a mains connection nearer to where the cable will enter the house (at my expense)
Luckily having fibre optics won't make any difference to me, but the lack of preperation required as never explained.
Given a Sky number to contact and got the usual links to various answere that never answered anything.
Anybody else having the same sort of problem.
Apparently I am not allowed to show the Sky number I was given to call to discuss this problem. Tried and unable to speak to a human being.
