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Discussion topic: Contract renewal/upgrade router update

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LambChopp
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This message was authored by LambChopp This message was authored by: LambChopp

Contract renewal/upgrade router update

‎11 Jan 2025 10:56 AM

I am due to renew my contract and I have the older WiFi 5 router. We are having full fibre installed in the area right now but I can't get it yet. If I renew and then it becomes available do you get a new router as part of the upgrade to Gbs. It seems new customers get it straight away but I'll need to pay for WiFi max if I want it.

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TimmyBGood
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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Contract renewal/upgrade router update

‎11 Jan 2025 11:20 AM

Posted by a Superuser, not a Sky employee. Find out more
@LambChopp wrote:

 

It seems new customers get it straight away but I'll need to pay for WiFi max if I want it.

That's correct, if you currently have a Sky Broadband Hub.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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