Contract information

[Smittymagic1986]

I have sky broadband and I want to get rid of it because for what I'm getting it's expensive and the service and speeds are rubbish.

My contract ends at the end of January 2027. 

How does it work with leaving early and termination charges etc

EE say they will sort all of this out but I'm not sure how it works? 

I can't find anything on my bill about leaving early etc 

[TimmyBGood]

@Smittymagic1986 

https://www.sky.com/help/articles/charges-for-ending-your-sky-contract-early 

[TimmyBGood]

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@Smittymagic1986 wrote:

EE say they will sort all of this out but I'm not sure how it works? 

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You'd pay Sky any relevant early termination fee, and then claim back a contribution towards that cost from EE as a credit on their billing (which will be capped and so may not cover the full amount)

It's important to understand that the payment to Sky goes out as a single cash lump sum but isn't repaid by EE in the same way.

[TimmyBGood]

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@Smittymagic1986 wrote:

I have sky broadband and I want to get rid of it because for what I'm getting it's expensive and the service and speeds are rubbish.

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I'd also note that if there isn't FTTP available at the address, EE couldn't offer any different speed to what Sky is providing.

[Smittymagic1986]

I have fibre at the house and it's supposed to be fast but I don't know what to believe.

I'm just sick of sky broadband and I am cancelling