Continued connection loss

[Bradders5]

Error tvq-pb-101-(3.1.6) continually losing connection watching Netflix etc, router restarting makes no difference. States internet speed is 0mbps

[Chrisee]

@Bradders5 what do the lights on your Sky hub show see https://www.sky.com/help/articles/hub-lights-explained-start

If the hub remains connected the issue is likely to becwithin your home. To stream video with apps like Netflix you need a good stablecwifi connection. In many homes a single Sky hub cannot give usable WiFi in every room and you will needca boister or extender .