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Discussion topic: Contact a human at Sky....how?

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This message was authored by Richardlyz This message was authored by: Richardlyz

Contact a human at Sky....how?

I need WiFi boosters but the Sky engineer who visited me promised to give me a phone number but forgot to do so. . I have tried the online tests and the say all is fine until it isn't. Talking to a human seems VERY difficult
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Contact a human at Sky....how?

Posted by a Superuser, not a Sky employee. Find out more

@Richardlyz 
You can call Sky free by dialling 150 from your Sky Talk landline or a Sky Mobile, otherwise you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

You will find that similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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