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Discussion topic: Constant dropping out daily need engineer

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This message was authored by: Shillingsford

Constant dropping out daily need engineer

New router has made it worse drops out every morning and evening need engineer 

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This message was authored by: Shillingsford

Re: Constant dropping out daily need engineer

No need engineer 

This message was authored by: Chrisee

Re: Constant dropping out daily need engineer

Posted by a Superuser, not a Sky employee. Find out more

@Shillingsford you are not talking to Sky by posting in the forum. The quickest way to get an engineer to check your line is to run the connection test in the. My Sky app which if it finds a fault will book an engineer for you. Otherwise call Sky.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Shillingsford

Need engineer

I need an engineer now

This message was authored by: PERC

Re: Need engineer

I feel like I'm in the same position, no internet/WiFi for the last 2 hours but this is nothing new paying for a service that's spotty at best while the connection checker always says there is no issue, absolutely ridiculous. 

This message was authored by: Daniel0210

Re: Need engineer

Posted by a Superuser, not a Sky employee. Find out more

@Shillingsford 

Did you follow the advice provided by @Chrisee a couple of days ago? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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