@Tankin247 work through this troble shooter https://www.sky.com/help/articles/hub-lights-explained-start as that should identify the issue. If your line is dropping frequently and the online test doesnt offer an engineer to check then call Sky but be aware the recent heavy rain has caused a lot of faults so engineers are very busy.
However the issue could be WiFi in your home which is not something Sky can guarantee.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
